Listen to me, listen to you [electronic resource] : a step-by-step guide to communication skills training /
Kotzman, Mandy.
Listen to me, listen to you a step-by-step guide to communication skills training / [electronic resource] : Mandy Kotzman & Anne Kotzman. - New expanded ed. - Camberwell, Vic., Australia : ACER Press, c2008. - x, 146 p. : ill. ; 30 cm. - 國科會補助人文及社會科學研究圖書設備計畫規劃主題:新媒體研究 .
Companion to: Listen to me, listen to you : a practical guide to self-awareness, communication skills and conflict management. Previous ed.: Melbourne : Australian Council for Educational Research, 1995.
Cover; Copyright; Contents; How to use this guide; Orientation; Self-esteem; Self-awareness and Self-knowledge; Effective listening; Self-assertion; Managing conflict collaboratively; Reflection and closure; Appendices
0864318642 (spiral) 9780864318640 (spiral)
Assertiveness (Psychology)--Study and teaching.
Listening--Study and teaching.
Self-esteem--Study and teaching.
Electronic books
Listen to me, listen to you a step-by-step guide to communication skills training / [electronic resource] : Mandy Kotzman & Anne Kotzman. - New expanded ed. - Camberwell, Vic., Australia : ACER Press, c2008. - x, 146 p. : ill. ; 30 cm. - 國科會補助人文及社會科學研究圖書設備計畫規劃主題:新媒體研究 .
Companion to: Listen to me, listen to you : a practical guide to self-awareness, communication skills and conflict management. Previous ed.: Melbourne : Australian Council for Educational Research, 1995.
Cover; Copyright; Contents; How to use this guide; Orientation; Self-esteem; Self-awareness and Self-knowledge; Effective listening; Self-assertion; Managing conflict collaboratively; Reflection and closure; Appendices
0864318642 (spiral) 9780864318640 (spiral)
Assertiveness (Psychology)--Study and teaching.
Listening--Study and teaching.
Self-esteem--Study and teaching.
Electronic books
