Includes bibliographical references and index.

Prologue -- Introduction to organizational behavior -- The individual in the organization -- Attitudes and job satisfaction -- Emotion and moods -- Personality and values -- Perception and individual decision making -- Motivation concepts -- Motivation: from concept to application -- Groups in the organization -- Foundations of group behavior -- Understanding work teams -- Communication -- Leadership -- Power and politics -- Conflict and negotiation -- The organization system -- Foundations of organization structure -- Organizational culture -- Organizational change and stress management -- Organizational change and stress management.