Listen to me, listen to you [electronic resource] : a step-by-step guide to communication skills training / Mandy Kotzman & Anne Kotzman.
Series: 國科會補助人文及社會科學研究圖書設備計畫規劃主題:新媒體研究Publication details: Camberwell, Vic., Australia : ACER Press, c2008.Edition: New expanded edDescription: x, 146 p. : ill. ; 30 cmContent type:- text
- computer
- online resource
- 0864318642 (spiral)
- 9780864318640 (spiral)
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eBooks
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Digital Library | Available |
Companion to: Listen to me, listen to you : a practical guide to self-awareness, communication skills and conflict management.
Previous ed.: Melbourne : Australian Council for Educational Research, 1995.
Cover; Copyright; Contents; How to use this guide; Orientation; Self-esteem; Self-awareness and Self-knowledge; Effective listening; Self-assertion; Managing conflict collaboratively; Reflection and closure; Appendices
